Once your product is shipped, Glamour 4 Kids by Lis LLC have no control where the postal service leaves your product. We highly recommend you provide a shipping address where someone is available to bring your package in from the heat/cold. Glamour 4 Kids by Lis LLC DO NOT take responsibility for packages left in a mailbox, front porch, or garage door, we are not responsible for orders that melt, get sticky, broken or damage in transit.